CLIENT TESTIMONIALS

Julie is everything! She is so, so much more than a consultant. She has been our practice’s rock throughout an extremely fast-paced transition to NextGen. We would not have survived without her. She is an endless fountain of knowledge, and what she does not already know, she is always more than willing and eager to learn. She has taken and continues to take the time and effort to understand each of our departments individually (their workflows, their wants, their needs, their limitations) and she has customized the product to work for them. She is not only a talented developer, troubleshooter, and professional but she is a beautiful person and has become a close friend throughout the journey. I am endlessly gratefully for her.

“Julie was instrumental in transforming our MIPS reporting from overwhelming to manageable. She has a remarkable ability to identify the most efficient measures to report, minimizing the lift for both clinical and clerical teams. The tools she built, like red flags and easy click buttons, took what used to be complicated click-heavy workflows and made them effortless.”

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​“We have worked with Julie for years to provide training to our NextGen members and we couldn’t be happier. She is very knowledgeable and works diligently to keep us informed on the latest updates. Our members love working with and learning from her, and we hope to continue our engagement for many more years to come.”

“Julie’s a world-class business partner. She asks the right questions, exceeds expectations, and is always there when you need her. I couldn’t do what I do without her.”

“Our doctors identified a number of changes that needed to be done to improve the efficiency of our templates. Julie Chiesa has been part of our team ever since. Not only does she have an in-depth knowledge of the product, but she also understands how physicians work. Her creative solutions to multiple problems have been invaluable. Nothing is ever impossible and if she does not have a ready answer, Julie will find it. As one of our doctors said, ‘Julie knows NextGen better than NextGen.’”

“Our group has intermittently worked with Julie throughout the years. She is always quick to respond to requests for custom development, consulting or process review; you name it she can handle it or networks to get the job done. She rapidly responds to any correspondence we’ve forwarded, pays extreme attention to detail, and is committed to quality work in her customizations. She has helped us through knowledgebase upgrades and specialty implementations. I don’t know how we would’ve gotten this far without her and can recommend her without any reservation.”

“Julie has an amazing breadth of knowledge and skill with NextGen EHR. She is able to give a broad overview of how the system will suit your practice best, draw on best uses of templates from similar practices and tailor your specific medical group needs. She is pleasant and readily accessible.”

“I honestly cannot say enough about Julie. She is a great resource, easy to work with, and very knowledgeable when it comes to template development. I have taken the Template Editor courses provided by NextGen, but there have been many instances where Julie has taught me things that were not covered in the NextGen courses. She is also a great person to brainstorm with, and when you just cannot figure out why something is not working correctly, she is the perfect second set of eagle eyes to help you troubleshoot. I guess you could say that Julie is my ‘ace in the hole.’”

“Julie is nothing short of phenomenal and an invaluable member of our team. We are a complex practice with multiple departments and ancillaries, and she has spent time onsite mastering our workflow by shadowing physicians and staff. She is a wizard at adapting NextGen to our needs. Always pleasant and available, her creative solutions have done wonders to improve our efficiency. Julie is lifesaving.”

​“Julie is truly incredible. From our first complete paperless implementation to practice mergers and specialists’ additions to software upgrades and quality programs, she is always able and willing to contribute at a moment’s notice and wear any hat necessary. In addition to her critical experience, she is able to think out of the box to create the best solutions for the money and operates with honesty and integrity if the return on investment on a potential project is not worth it.”

​“Julie played an integral role in our practice’s transition to NextGen EHR. She was professional, prompt, and responsive to all of our needs during a stressful time. Highly recommended!”

Julie has been a tremendous help to our organization. She developed a centralized cancer tracking dashboard that has greatly improved our clinic’s workflow and ability to manage patient data effectively. Her expertise and support have made a real difference.

We have worked with Julie from InfoDirectors on several projects, and I can confidently say no one in the industry has the knowledge and expertise in NextGen as she does! She is very detailed and client oriented, invaluable assets when working on intricate template customization and workflow redesign projects. She is patient and makes an effort to understand her client's needs and system goals, which makes a huge difference with work efficiency and time maximization. Her latest work with our Enhanced Care Management program, has saved our team so many clicks and our time is now better spent on actual case management services. My team cannot thank and recommend Julie enough!

I have known Julie for nearly 20 years. I had the opportunity to hire Julie as our NextGen consultant starting in 2022. Julie has made a huge impact on our organization by assisting with upgrades, training, quick fixes, build projects, and more. You name it, Julie has done it or can do it.